FAQs
FAQs
What services do you offer?
1
We provide professional tax preparation, tax advisory, and compliance support for individuals, business owners, and high-income professionals. Services range from basic tax filing to comprehensive annual tax advisory, planning, and IRS support for clients with complex income, assets, or business structures.
Have you received any professional recognition or awards?
2
Yes. Velmarq Group was recognized as Best Accounting Firm in Highland Park for 2025 by BusinessRate, based on verified Google Reviews and independent analysis. In addition, Velmarq Group has been featured in national and regional publications, including *MSN and South Magazine, highlighting our growth, service quality, and client-focused approach. These recognitions reflect customer satisfaction, professional reputation, and industry visibility.
*Media features are editorial in nature and do not constitute endorsements.
What makes you different?
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We focus on applying the tax law correctly and strategically—not shortcuts. Our firm specializes in complex income and asset-heavy clients, offers flat-fee transparency, and provides proactive guidance instead of reactive, last-minute tax filing.
How can I contact you?
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You can contact us through our website, secure client portal, calling 912-272-2304 (Leave a detailed message if an agent is not available) or by email. Current clients receive priority communication based on their engagement level. We respond within one business day during normal operating hours.
FAQs
Personal & Business Tax Advisory
Do you offer basic or simple returns?
1
No. All returns involve complexity and professional judgment..
Why are services priced at a flat fee annually?
2
Because it replaces:
Hourly CPA billing
Emergency “bailout” work
Penalty and interest exposure
Reactive IRS issues
Clients pay a predictable flat fee for year-round expertise, access, and protection.
What if my situation changes mid-engagement?
3
Your engagement will be upgraded to the appropriate service level.
Is this service legal and compliant?
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Yes. All strategies are:
Fully compliant with IRS regulations
Supported by documentation
Defensible under audit
No aggressive or abusive tax positions are used.
Does services guarantee refunds or elimination of tax owed?
5
No. No tax outcome is guaranteed.
The objective is accuracy, compliance, and reduction of unnecessary overpayment — not promises.
What if I still owe taxes after planning?
6
Owing taxes does not mean planning failed.
If a balance remains, Premium service includes:
Clear explanation
IRS payment plan assistance
Penalty abatement evaluation
Resolution strategy discussion
Is IRS representation included?
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Services includes assistance with IRS correspondence and resolution strategy related to prepared returns.
Formal representation may require additional authorization depending on the issue.
Do you offer audit defense?
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Not unless separately engaged.
Why do Velmarq clients get better results?
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Because planning happens before the tax bill is due, not after.
Velmarq clients are proactive, organized, and engaged year-round — which allows legal strategies to work effectively.
Is this service annual or month-to-month?
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Selective services include annual engagement.
Tax strategy, compliance, and liability reduction require continuity — not one-time intervention.
How does flat fees compare to traditional hourly CPA billing?
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Hourly billing often:
Discourages asking questions
Creates surprise invoices
Happens after problems occur
Flat-fee advisory encourages early planning and ongoing communication, which leads to better outcomes.
How do I upgrade from One-Time Filing to Annual?
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Clients may upgrade at any time by:
Completing the intake
Signing the annual engagement agreement
Selecting the annual advisory plan
Final Disclosure
Velmarq Group LLC does not guarantee tax outcomes, refunds, or elimination of tax liability.
Results vary based on client facts, documentation, and compliance with applicable tax law.
What does Compliance include?
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Compliance covers annual tax return preparation and filing based on data you provide. This includes wages, itemized deductions, investment income, rental/real estate reporting, S-Corp, LLC, and more — depending on your engagement.
What happens if I discover errors or get notices?
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
Do you handle multi-state tax returns?
15
Multi-state filing is available as an Add-On. Each additional state requires a separate Add-On engagement.
How does Velmarq decide which service I need?
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We determine your service tier based on complexity and tax needs — not just income. Meaningful factors include, retirement, investments, real estate activity, business structures, notices, audits, and whether you want planning or problem resolution.
What is Strategy?
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Strategy is proactive tax planning — not filing. It helps you:
reduce future tax burden
optimize investments, real estate, and business structures
plan withholding and timing of income
evaluate filing-exempt or minimized positions
Use Resolution when you have:
IRS or state notices
unfiled returns
penalties/interest issues
balances due
filing errors
audit activity
Resolution brings you back into compliance so other services can proceed.
When do I need Resolution Services?
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What Add-Ons are available?
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Our Add-Ons allow you to expand your engagement for specific needs:
Additional Investment Property — reporting per rental or investment property
Additional Entity — extra business entities beyond the base engagement
Multi-State Filing — additional state tax returns
Amended Return — file corrections for prior years
Expedited/Priority Service — priority handling within Velmarq workflow
Strategy Upgrade — moves a client from Compliance to Strategy services
Velmarq accepts:
Online credit/debit payments
ACH transfers
Cashier Check
Wire transfers (domestic and international)
Payments via your secure client portal on company’s website
All Electronic App Payments